When should I “Speak Up”?
At Harbour Energy we take whistleblowing very seriously and we are committed to independently investigating any allegations raised. If you see or suspect any wrongdoing, we want you to tell us about it by reporting your concerns.
You should use this independent “Speak Up” service if you see or suspect:
- Bribery, fraud, or other criminal offence
- A risk to colleague and/or public health and safety
- Breach of Harbour process or procedure
- Discriminatory behaviour
- Someone is covering up wrongdoing.
How do I “Speak Up”?
You can either raise a written report through Safecall’s website or send them an email. Alternatively, you can speak to someone directly, in your first language, by contacting the “Speak Up” telephone service which is operated 24 hours a day 7 days a week using the local numbers provided below.
| UK | 0800 915 1571 |
| Vietnam |
121 020 036 - Mobifone 122 807 25 - Viettel 120 111 57 – VNPT |
| Indonesia |
001 803 440 884 007 803 440 884 – PT Telekom |
Brazil |
0800 892 1750 |
| Mexico |
800 123 1758 |
Safecall has trained operators to respond and support you when raising your concern.
As part of any written report or concern raised verbally, please:
- Provide details about your concern and whether any colleagues are aware of what has happened.
- While you can remain anonymous it may impact our ability to seek clarification needed to investigate appropriately.
- Allow up to 10 working days.
What should I do if my concern is related to an HR grievance such as bullying or harassment?
It’s important to understand that whistleblowing is different to a grievance. A grievance is usually a complaint about something that directly and personally impacts a colleague like how they feel they are being treated at work. HR have a separate Grievance Procedure to manage these concerns internally.
How will my concern be investigated?
However, you choose to contact Safecall your report will be managed in confidence. Safecall will pass all the information you give, apart from your name if you wish, to the relevant person within Harbour Energy which would usually be the General Counsel and Whistleblowing Officer who will make sure your concern is investigated thoroughly, confidentially, and independently.
If we need more information to help progress our investigation, we’ll post a request via the dedicated Harbour Energy Safecall restricted access portal which you can access discretely using the username and password provided during your original report.
You can provide further information, or request feedback on your concern, via Safecall which we will consider as part of any investigation we conduct.
Where we are not otherwise prevented from doing so, we will share a summary of our findings with you on a fully confidential basis.
Got a question?
The “Speak Up” service is not for grievances. It’s important to understand that whistleblowing is different to a grievance. Both are equally important and need to be investigated. A grievance is usually a complaint about something that impacts a colleague as an individual, like how they feel they’re being treated at work. We have a separate Grievance Process to manage these concerns.
However, you contact Safecall your report will be managed in confidence. Safecall will pass all the information you give, apart from your name if you wish, to the General Counsel who will make sure your concern is investigated thoroughly, confidentially and independently.
If we need more information to help progress our investigation, we’ll post a request on the Safecall website which you can access using the username and password provided during your original report.
You can provide further information, or request feedback on your concern, via both the Safecall website and the above telephone number. Please leave [x] working days to allow us to make preliminary enquiries.
It’s important that we keep things confidential, so we may not be able to tell you about any investigations or actions we take in relation to the issue you’ve told us about. But any updates we can provide to you, we trust you treat the information we give you as confidential.