File a Report

Alerts can be raised in accordance with the December 9, 2016 “Sapin II” law, relating to transparency, the fight against corruption and the modernization of economic life, and the March 27, 2017 “duty of care” law relating to the duty of care of parent companies and contractors.

You can report an incident by phone (see numbers below - Share a workplace concern by phone) or online by clicking on the button above (Report an incident). Once your report has been registered you will be assigned a unique username. Write it down as well as your password and keep them in a safe place, they will enable you to follow the progress of your report.

Your report will be registered by an external service provider (Safecall) and then forwarded to the relevant member of the Air Liquide ethics network to determine if and how it can be processed (e.g. sufficient details and evidence) and for investigation.

When you communicate an email address in your report, you will be notified of any feedback or question from the investigation team. If not, please use your username and password to regularly check messages on the secure platform mailbox.

Air Liquide takes all necessary measures to keep  your name confidential, consistent with the needs of the investigation. Similarly, any individuals named in your alert will also be treated in a manner designed to protect their reputation.

Provided this is allowed under the laws of your country, you are free to use your name or remain anonymous when reporting an alert. Anonymity adds a complexity to the cases, but Air Liquide respects such choice and will treat such cases to the best of its ability.

In any case, any person who has, in good faith, reported a violation will not be subject to any disciplinary measures or retaliation of any kind related to the reporting.

Air Liquide Privacy Notice and processing of personal data

PRIVACY NOTICE AND PROCESSING OF PERSONAL DATA FOR ETHICALL

Last update July 2021

Introduction

EthiCall is the Group’s ethics alert system which allows you to report a deviation from applicable laws and regulations, from our Code of Conduct or other Group’s guidelines. The privacy and the security of your information are important to us. AIR LIQUIDE's policy is to respect and protect the privacy of the users of this website EthiCall. We will not disclose, except at judicial or administrative authorities’ request, individually identifiable information about our employees, regular subcontractors or other users of EthiCall to any third party without first receiving that user's permission.

When you use EthiCall website, the controller of your data is the company L'AIR LIQUIDE S.A., having its registered office at 75, quai d'Orsay, 75007 Paris.

Ethics and use of collected data

AIR LIQUIDE only asks for certain types of personal data when using EthiCall.

Accordingly, AIR LIQUIDE uses the personal data you have provided to EthiCall for the following purposes, durations and legal grounds :

Recipients of personal data

In the strict limit of data processing carried out for the purposes described above, we might disclose some of your data to :
- authorized personnel of AIR LIQUIDE companies in the exercise of their usual duties,
- our service providers and subcontractors,
- administrative and judicial authorities,

Transfer of Personal Data Outside the European Economic Area

Your personal data will be transferred to these recipients to process your alert. The Air Liquide Group requires these companies to adequately protect your personal data and not use it for any other purposes than the aforementioned. Given the international dimension of the Air Liquide Group, some of the recipients may be established in countries located outside of the EU/EEA, where the data privacy legislation may differ from that in the EU/EEA. The Air Liquide Group has thus taken steps to ensure an adequate level of protection of the transferred data. Furthermore, when required by applicable statutory provisions, personal data may be communicated to authorized third parties, e.g. judicial authorities. When we transfer your data to the United States, we will treat your personal data in accordance with the provisions of the Standard Contractual Clauses that were set out by the European Commission and that are signed with our providers. To obtain a copy of the appropriate guarantees, you can contact the Data Protection Officer appointed by Air Liquide.

Moreover, because of the international dimension of the group and its organisation, AIR LIQUIDE transfers your personal data within its entities located in countries not members of the European Economic Area. These transfers are covered by "Binding Corporate Rules" approved by the competent authorities for the protection of personal data. You can consult them by following this link.

Confidentiality of the Data Collected

AIR LIQUIDE uses your personal information exclusively for the specific purposes described above. The information that you provide to us will remain confidential and will be used only in connection with your relationship to AIR LIQUIDE and/or one of its affiliated companies as an employee, regular subcontractor or other user of EthiCall; this information will never be released or sold to any third party for commercial or prospecting purposes.

Your Rights with Respect to Your Personal Data

In accordance with the applicable regulations on the protection of personal data, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, you have a right of access, rectification and erasure of the personal data which concern you, and in certain circumstances the right to oppose, for reasons relating to your particular situation, to the treatment of your personal data, as well as the right to set guidelines regarding the fate of your personal data post-mortem. In certain circumstances, you also have the right to obtain the limitation of the processing of your personal data.

For any request or complaint relating to the processing of your personal data and the exercise of your rights, you can contact the Data Protection Officer designated by AIR LIQUIDE

- By regular post:
Laurence Thomazeau, Data Protection Officer
75, quai d’Orsay - 75007 Paris

- or using the contact form available here:
https://www.airliquide.com/group/contact-us-gdpr
You also have the right to file a claim with the competent authority for the protection of personal data.

Modifications

AIR LIQUIDE reserves the right to modify this Privacy Notice at any time. The update of this  Privacy Notice is displayed at the beginning of this notice. Please check back periodically, and especially before you provide any new personal
information. All such modifications or additions to this Privacy Notice are applicable as soon as they are posted on the website.