Thank you for speaking up. Any concerns you raise will be treated in confidence. If you prefer, you can report concerns anonymously, although this may limit our ability to take action.
Raising issues and concerns can result in a range of outcomes, and we will always seek to provide you with feedback on outcomes.
Email the Ethics Helpline inbox for guidance or advice or to raise a concern. The BAE Systems plc Business Conduct team will determine the next steps for handling the matter and may assign the report to an Ethics Manager or an investigating team.
You can access the Employee Assistance Programme 24 hours a day, 365 days a year.
If your concern relates to BAE Systems Head Office, Shared Services, Air, Land, Maritime or Applied Intelligence please use one of these contact numbers below:
All other countries: If your country is not listed or you are experiencing difficulties contacting the Ethics Helpline, you can contact our collect call number, free of charge. Dial the international operator and request an international reverse charge call to: +44 191 516 7749
A. You do not have to be an employee of BAE Systems to contact the Speak Up service. We would encourage anyone who has an issue or concern related to BAE Systems to raise it as soon as possible.
A. Yes. You will be given a unique username and the issue will be assigned to an Ethics Manager who will update you as appropriate. If you have made your report anonymously, you can contact the Speak Up service at a later date and using your unique user name you will be able to find out what is happening with your issue or concern. We will provide you with feedback before closing the issue, although we may not provide all the details due to confidentiality requirements.
A. Yes. Although calls are answered in English, there are qualified interpreters available. However, there may be a brief wait for an interpreter to come on the line or they may need to call you back to discuss your issue or concern.
A. No. If you have a genuine issue or concern or believe that the Code or the law is being, could be or has been, compromised, then it is important that you raise your concern. In such cases, you will not be penalised, even if your concern turns out to be unfounded.
A. We would prefer that you identify yourself, as this helps us to assess the concerns you are raising, provide the best advice, take action to deal with your concerns and provide you with an update. If you still want to keep your report anonymous, this can be done by using the phone or website reporting options. If you choose to take this approach, and do not provide contact details, you can check on the status of your report via the Speak Up service by using the unique username provided to you. This can be done via the telephone or via the website. Checking back in this way allows the investigating team to post requests for additional information and also allows them to respond to any questions you may have.
A. We take your data protection rights and our legal obligations seriously. Your personal information will be treated in a safe and secure manner. For information on the categories of personal information that we process that may be subject to data protection laws and for more information about how we use and protect your personal information and your rights, please refer to the Company’s Privacy Notice (https://www.baesystems.com/en/bae-systems-privacy-notice).
A. Managers should seek to create an environment in which employees feel comfortable coming to them with questions and concerns. There may be times when you will prefer to speak to others. As a Company, we support either approach.
A. The web reporting form will guide you through a set of questions. You will be provided with a unique username and have the option to remain anonymous should you wish. Written details of your report will then be confidentially reported to BAE Systems.
A. You are encouraged to seek advice or raise your concerns about business conduct-related issues. We will not tolerate adverse action against anyone for raising an issue or concern in good faith. Adverse action includes instances where an employee is dismissed, demoted, suspended, threatened, harassed, excluded or deliberately marginalised.
Any manager or employee found to have retaliated against someone who has raised a concern will face disciplinary action, which could include dismissal.
A. Once received by BAE Systems your reported concerns are logged and will be assigned to an Ethics Manager or an investigator. If you have disclosed your identity, they may contact you for further information or log a question with the Ethics Speak Up service if you reported your concerns anonymously. The progress of each report is tracked and you will be provided with feedback and the issue will be concluded.
A. Your call will be answered by a trained member of staff from an external, independent company which specialises in operating confidential telephone reporting systems. You will need to tell them that your call relates to BAE Systems. Written details of your conversation will then be confidentially reported to BAE Systems. You will be provided with a unique username and have the option to remain anonymous should you wish. Your call will not be audio recorded.
A. Your details will be known only to those involved in investigating and addressing your issues or concerns.
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